HouseCall Pro Versus Jobber: Which is Right for Your Business?
Why Selecting the Right Home Service Software is Important
Selecting the right home service software is like choosing the perfect tool for a DIY project—get it wrong, and you’re in for a world of frustration. For home service businesses, the right software can mean the difference between a well-oiled machine and a chaotic circus. That’s where HouseCall Pro and Jobber come into play—two heavyweights in-home service management software. Both are popular, both are powerful, and both promise to make your life easier. But which one truly delivers?
In this blog, we’ll compare their features in Scheduling & Dispatching, Invoicing and Payments, Customer Management, Integrations and Add-ons, and Pricing and Plans. We’ll list the pros and cons, and help you decide which software is the right fit for your business.
Platform Overview: HouseCall Pro
HouseCall Pro is trusted by over 40,000 professionals and has high ratings on Capterra.
Main Features:
- Scheduling: Easy setup for new and recurring jobs, technician notifications, and job management.
- Dispatching: Advanced tech tracks employees and dispatches the right technician quickly.
- Invoicing: One-click digital invoicing, auto reminders, and QuickBooks integration.
- Additional Features: Estimates, price books, employee time tracking, review management, reporting, Instapay, and call answering service.
Benefits:
- Simplifies scheduling and dispatching.
- Reduces paperwork and automates administrative tasks.
- Helps create estimates, sends invoices, and ensures timely payment.
- Boosts revenue and profitability per job.
Platform Overview: Jobber 
Jobber is an all-in-one solution for home and commercial service businesses, designed to streamline operations and boost revenue.
Main Features:
- Quoting: Fast and efficient quote creation.
- Scheduling: Drag-and-drop calendar for easy job scheduling.
- Invoicing: Send invoices via email and text.
- Payments: Simplifies billing and payments.
Efficiency and Growth:
- Saves users an average of 7 hours a week.
- Users see a 37% revenue growth in their first year.
User-Friendly Features:
- Enter customer and job details once.
- Integrated credit card processing.
- Available on both iOS and Android devices.
Scheduling and Dispatching: HouseCall Pro vs. Jobber
HouseCall Pro
- Drag-and-Drop Calendar: Simplifies job scheduling and management.
- Real-Time Dispatch Notifications: Keeps technicians informed.
- Online Booking: Allows customers to book service times.
- Automated Reminders: Reduces no-shows.
Jobber
- Online Booking: Automated job scheduling.
- Drag-and-Drop Calendar: Customizable views and easy rescheduling.
- Map and Routing: Optimizes routes for multiple technicians.
- Team Push Notifications: Instant updates for the crew.
The Verdict:
Jobber’s routing features and comprehensive scheduling tools provide efficiency and organization, making it a strong choice for businesses with larger teams.
Invoicing and Payments: HouseCall Pro vs. Jobber
HouseCall Pro
- Professional Invoice Templates: Easy and professional invoicing.
- Batch Invoice Generation: Saves time by creating multiple invoices at once.
- Online Deposits and Payments: Facilitates advance deposits and batch payments.
- Instapay: Quick access to funds by depositing payments within 30 minutes.
- Consumer Financing: Offers instant financing options for customers.
- Mobile Check Deposit: Instant check deposits via smartphone.
Jobber
- Customizable Invoice Templates: Professional and branded invoices.
- Online Payment Processing: Accepts credit cards and ACH payments.
- Automated Follow-Ups: Ensures timely payments.
- Consumer Financing: Provides financing options through Wisetack.
- Integration with QuickBooks Online: Streamlines accounting.
The Verdict:
HouseCall Pro’s Instapay feature and batch processing capabilities provide speed and efficiency, making it the better choice for managing financial operations.
Customer Management: HouseCall Pro vs. Jobber
HouseCall Pro
- Automated Communication Tools: Sends confirmation texts, emails, and real-time notifications.
- Custom Follow-Up Messages: Sends thank-you emails, feedback requests, and rebooking reminders.
- Online Booking: Allows customers to schedule appointments online.
Jobber
- Client Details: Detailed client profiles.
- Job and Communication History: Comprehensive histories of past jobs and communications.
- Lead Management: Tags and manages sales leads.
- Client Hub: Online portal for client interactions.
The Verdict:
Jobber’s Client Hub and comprehensive client management tools enhance customer interactions, making it a strong choice for delivering personalized service.
Integrations and Add-Ons: HouseCall Pro vs. Jobber
HouseCall Pro
- Key Integrations: Amazon Alexa, Beeline Routes, Broadly, CallRail, CompanyCam, Convert, Dunzo, Emitrr, Fundbox, Gift Up, Google Local Services, Gusto, Mailchimp, Measure Quick, Nice Job, On Call Air, Podium, Profit Rhino, QuickBooks, ResponsiBid, Sign Post, Swell, The New Flat Rate, Thumbtack, Zapier.
Jobber
- Key Integrations: AdCritter, AI for Home Services by XAPP AI, ArcSite, BlueVine, Broadly, CallRail, CompanyCam, DocuSign, Dunzo, FleetSharp GPS Tracking, FundThrough and Fundbox, Google’s Local Services Ads, Gusto, Integrately, IsOn24, Jobber Payments, Looka, Mailchimp, Next Insurance, NiceJob, PATLive Virtual Receptionists, QuickBooks Online, ResponsiBid, Thumbtack, Wisetack, Zapier.
The Verdict:
HouseCall Pro’s targeted industry-specific integrations and comprehensive suite of tools make it a robust solution for managing all aspects of business operations.
Pricing and Plans: HouseCall Pro vs. Jobber
Jobber
- Grow Plan: $210/month for the first 3 months, then $349/month.
- Connect Plan (Most Popular): $102/month for the first 3 months, then $169/month.
- Core Plan: $42/month for the first 3 months, then $69/month.
HouseCall Pro
- Basic Plan: $49/month.
- Essentials Plan: $129/month.
- Max Plan: Contact for pricing.
- Additional users: $35/month each.
- Add-ons: Sales proposal tool ($40/month), recurring service plans ($40/month), flat rate price book powered by Profit Rhino ($149/month), vehicle GPS tracking ($20/vehicle/month), integrations with Google Local Service Ads, CallRail, Zapier, Mailchimp, Gusto.
The Verdict:
HouseCall Pro’s flexible, affordable pricing options starting at $49 per month and comprehensive features make it the ideal choice for growing home service businesses.
Pros & Cons of these two Home Service Software Solutions
| Category | HouseCall Pro | Jobber |
| Overall Rating | 4.2/5 ⭐ | 4.5/5 ⭐ |
| Ease of Setup | 8.7 | 8.6 |
| Ease of Use | 8.7 | 8.9 |
| Customer Interactions | Real-time communication and instant invoicing. | Issues with QuickBooks syncing and slow photo uploads. |
| Market Segments | 93.6% Small Businesses | 79.7% Small Businesses |
| Pricing Tiers | Basic: $49/month Essentials: $129/month MAX: Contact for pricing Free Trial Available | Lite: $19/month Core: $49/month Connect: $129/month Grow: $249/month |
| Before the Job | Calendar: 8.6 Dispatch: 8.6 | Calendar: 8.6 Dispatch: 8.5 |
| On the Job | Location: 8.8 Employee Communication: 8.1 | Location: 8.8 Employee Communication: 8.2 |
| After the Job | Invoicing: 9.1 | Invoicing: 9.0 |
| Pros | Top-notch real-time communication. Easy setup and flexible pricing. Excellent invoicing tools. Industry-specific integrations, including Dunzo for marketing. No contract is required. | High overall rating and support. Great features for job costing and reminders. Wide range of integrations. |
| Cons | Slightly lower overall rating.Room for improvement in reports and analytics. | Higher pricing tiers. Syncing issues with QuickBooks and slow photo uploads. Some features are only in premium plans. |
Conclusion and Verdict
Choosing the right home service software can dramatically improve your business operations, customer satisfaction, and overall efficiency. Both HouseCall Pro and Jobber offer robust features and integrations that can transform your business. However, after diving into the specifics, it’s clear that HouseCall Pro has the edge for growing home service businesses.
HouseCall Pro stands out with its flexible pricing, excellent real-time communication features, and industry-specific integrations, including a powerful partnership with Dunzo for automations and digital marketing. Its robust invoicing tools, Instapay feature for quick access to funds, and comprehensive customer management capabilities make it an ideal choice for businesses looking to streamline operations and boost profitability.
Jobber is a strong contender with great routing features, Client Hub, and a wide range of integrations, making it suitable for businesses with larger teams and more complex scheduling needs. However, its higher pricing tiers and some syncing issues with QuickBooks can be drawbacks.
In the end, HouseCall Pro wins as the best overall solution for home service businesses aiming to enhance efficiency, improve customer communication, and grow sustainably.
Dunzo integrates seamlessly with either platform. If you’re interested in checking out HouseCall Pro, let us know here and we can help get you started!